Privacy Policy

This Privacy Policy explains how luckynuggetcasino collects, uses, discloses, and protects the personal data of its users, including players and visitors of its website lucky-nugget-casino.live. This policy applies to all individuals who access or use the services provided by luckynuggetcasino from Canada (CA). The effective date of this Privacy Policy is June 2025.

Who We Are

luckynuggetcasino is operated by Baytree Interactive Ltd, a company legally registered in the United Kingdom with the company registration number 14359347. The company's headquarters is located in Huddersfield, United Kingdom.

The operator holds active and valid gaming licenses issued by the following authorities, prolonged through 2025:

Malta Gaming Authority (License Number: MGA/B2C/145/2007, Type of Activity: Online gaming B2C, Issued since August 2018)
Kahnawake Gaming Commission (License Number: 00892, Type of Activity: Online gaming, Issued since February 2022)

Baytree Interactive Ltd operates under the legal entity type Ltd and is part of the parent company Bayton Ltd registered in Alderney. The operator has several subsidiaries, including All Slots Casino, Riverbelle Casino, Mummys Gold, Jackpot City, and Spin Palace.

For data protection queries or to contact the responsible Data Protection Officer (DPO) or data protection department, users may reach out via the official website contact channels provided on lucky-nugget-casino.live. Specific individual DPO contact details are not publicly listed to protect privacy and security but are available upon legitimate request.

What Personal Data We Collect

luckynuggetcasino collects a variety of personal and technical data necessary for the lawful operation of its online casino services. The data categories collected include, but are not limited to:

Personal Data: Full name, date of birth, email address, telephone number, residential address, and other identification details required during account registration and verification.
Technical Data: IP addresses, device identifiers, browser type and version, operating system, server logs, and other information automatically collected during access or use of the website and services.
Payment Data: Payment card details, banking information, transaction history, and billing address necessary to facilitate deposits, withdrawals, and account management.
Behavioral Data: Betting history, game preferences, session duration, clickstream data, frequency of visits, and interaction patterns within the platform.
Cookies and Similar Technologies: Cookies (session and persistent), tracking pixels, web beacons, and local storage used to enhance user experience, provide analytics, and deliver personalized content.

Legal Basis for Processing

The processing of personal data by luckynuggetcasino is grounded on multiple legal bases in accordance with applicable Canadian privacy laws and international standards, including:

User Consent: Where required, explicit consent is obtained for specific data processing activities such as marketing communications or use of certain cookies.
Contract Fulfillment: Processing necessary to establish, manage, and fulfill contractual obligations with players, including account management, payouts, customer support, and service delivery.
Legitimate Interests: To ensure fraud prevention, maintain platform security, conduct analytics for service improvement, and pursue compliance with responsible gambling practices.
Compliance with Legal Obligations: Fulfilling regulatory requirements such as Know Your Customer (KYC) and Anti-Money Laundering (AML) verification, tax reporting, and cooperating with lawful investigations or official authorities.

Purpose of Processing

luckynuggetcasino collects and processes personal data exclusively for the following purposes:

Providing and operating online casino services, including registration, gameplay, and payment processing.
Enhancing and personalizing user experience by analyzing behavior and preferences.
Delivering marketing communications, promotional offers, and newsletters to users who have consented.
Conducting analytics and research to improve service quality, website functionality, and security.
Detecting, preventing, and investigating fraud, security breaches, money laundering, and other unlawful activities.
Ensuring compliance with applicable legal and regulatory obligations governing online gambling.

Disclosure & Sharing

luckynuggetcasino may disclose personal data to trusted third parties under the following circumstances and strictly with contractual and security safeguards:

Payment Partners: Financial institutions, payment processors, and card schemes for processing deposits, withdrawals, and fraud prevention.
Service Providers: Hosting providers, IT infrastructure vendors, customer support services, and analytics companies supporting operational activities.
Regulators and Authorities: When obliged by law or regulatory requests, including gaming commissions, taxation bodies, and law enforcement agencies.
Affiliates and Subsidiaries: As part of corporate structure for internal management and compliance purposes.
Advertising Networks: Only with explicit user consent, for delivering targeted advertisements and measuring campaign effectiveness.

All third parties receiving personal data are required to apply adequate security measures and comply with privacy laws consistent with this policy.

International Transfers

Personal data processed by luckynuggetcasino may be transferred outside of Canada, including to countries such as the United Kingdom, Malta, and other jurisdictions where service providers or corporate entities are located. To ensure data protection during such international transfers, the operator implements safeguards including:

Standard contractual clauses approved by relevant data protection authorities.
Data processing agreements imposing privacy and security obligations on recipients.
Verification of adequate protection levels in recipient countries according to applicable privacy frameworks.

Transfers comply with Canadian privacy requirements and, where applicable, relevant European data protection standards.

Data Retention

luckynuggetcasino retains personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, regulatory, or contractual obligations. Retention periods for specific categories of data are as follows:

Personal Data: Retained no longer than five (5) years following account closure or last interaction, unless otherwise required by law.
Payment Data: Retained for a period required for financial auditing, fraud prevention, and statutory record-keeping obligations.
Behavioral and Technical Data: Kept for analytics, security, and operational purposes for a limited period consistent with industry standards and legal requirements.
Marketing Data: Retained until consent withdrawal or unsubscription.

Users may request deletion or restriction of their data, subject to the operator's ability to comply legally and operationally.

Your Rights

Under Canadian law and applicable data protection standards, users of luckynuggetcasino have the following rights regarding their personal data:

Right of Access: To request confirmation as to whether personal data concerning them is being processed and to obtain a copy of such data.
Right to Correction: To request correction of inaccurate or incomplete personal data.
Right to Deletion: To request erasure of personal data where applicable, including withdrawal of consent, unless retention is required by law.
Right to Restrict Processing: To limit the processing of personal data under certain conditions.
Right to Object: To object to processing based on legitimate interests or direct marketing.
Right to Data Portability: To receive personal data in a structured, commonly used, and machine-readable format and transmit it to another controller where applicable.
Right to Withdraw Consent: At any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, users should contact luckynuggetcasino via the official website or designated contact points.

Cookies & Tracking Technologies

luckynuggetcasino uses various cookies and tracking technologies to enhance user experience and enable core website functionalities. The types and purposes include:

Session Cookies: Temporary cookies that expire upon closing the browser; used to maintain user sessions during gameplay and site navigation.
Persistent Cookies: Remain on the device for a fixed period; used to remember user preferences, authentication status, and language settings.
Third-Party Cookies: Placed by external service providers such as analytics tools and advertising networks; employed for performance measurement, marketing, and remarketing.

Users can manage or disable cookies via their web browser settings; however, restricting cookies may impair certain website features. Additionally, luckynuggetcasino provides internal tools for cookie preference management available on its privacy settings page.

Data Security

luckynuggetcasino commits to maintaining strict technical and organizational measures to safeguard personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Use of industry-standard SSL encryption for all data transmissions.
Robust data encryption protocols for stored sensitive information, including payment details.
Implementation of access controls limiting data processing to authorized personnel only.
Regular internal and external security audits and vulnerability assessments.
Comprehensive training programs for employees on data protection best practices and confidentiality obligations.
Continuous monitoring and incident response procedures to detect and mitigate potential data breaches effectively.

Complaints & Contacts

Users with questions, concerns, or complaints regarding data protection practices at luckynuggetcasino may contact the data protection department through the official website lucky-nugget-casino.live. A dedicated feedback form and relevant contact points are provided there for privacy-related inquiries.

If a user believes their rights under this policy or applicable laws have been violated, they are encouraged to submit a formal complaint through these channels. luckynuggetcasino commits to promptly investigate and respond to all complaints in accordance with internal procedures.

Additionally, users retain the right to lodge complaints with Canadian data protection authorities if the matter is not satisfactorily resolved.

Updates

This Privacy Policy is periodically reviewed and updated to reflect changes in regulatory requirements, business practices, or technological advances. Any changes will be communicated by posting the revised policy on lucky-nugget-casino.live with an updated last revised date.

Users are encouraged to review this policy regularly to stay informed of how their data is protected and processed. The date of the last revision of this Privacy Policy is June 2025.