Terms & Conditions
These Terms govern your relationship with the operator of the online casino platform accessible at lucky-nugget-casino.live ("luckynuggetcasino"). By accessing and using the services provided by luckynuggetcasino, you agree to comply with and be bound by these Terms. The effective date of these Terms is June 1, 2025.
Definitions
For the purpose of clarity and to avoid ambiguity, the following key terms used throughout these Terms shall have the meanings set out below:
- Operator: Refers to Baytree Interactive Ltd, the company licensed to operate luckynuggetcasino, headquartered in Huddersfield, United Kingdom, and regulated under the Malta Gaming Authority (MGA/B2C/145/2007) and the Kahnawake Gaming Commission (00892), both licenses valid through 2025.
- User: Any person who accesses, registers with, or uses the services or website of luckynuggetcasino.
- Player: A User who registers an account and participates in any gaming or betting activities offered at luckynuggetcasino.
- Bet: A stake or wager placed by a Player on a game or event through the platform according to the specified game rules and betting limits.
- Bonus: Any promotional offer, reward, or credit granted by luckynuggetcasino to Players under specific terms and conditions.
- Wager: The total amount of bets or stakes required to be placed by a Player to satisfy any wagering requirements linked to bonuses or promotions.
- Account: A unique registered profile held by a Player, used for access and participation in the services of luckynuggetcasino.
Account Registration
To use the services of luckynuggetcasino, prospective Players must register an Account subject to the following conditions:
- Minimum Age: You must be at least 18 years old and legally permitted in your jurisdiction to engage in online gambling. By registering, you confirm that you meet this requirement.
- Registration Process: The creation of an Account requires the submission of personal information including a valid email address. Verification procedures, such as email confirmation and Know Your Customer (KYC) checks, must be completed before full access is granted. KYC documentation may include government-issued identification and proof of address.
- User Obligations: You commit to providing accurate, truthful, and complete information during registration and to keep this information up to date. You are solely responsible for maintaining the confidentiality and security of your Account credentials, including passwords. Unauthorized use or disclosure of login information must be reported immediately to luckynuggetcasino.
- Account Integrity: Each Player is permitted only one Account. Creation of multiple accounts by a single individual is strictly prohibited.
Betting & Gameplay Rules
When placing bets and participating in games on luckynuggetcasino, Users agree to abide by the following rules and conduct guidelines:
- Bet Placement: Bets may only be placed on games, events, or wagers explicitly offered on the platform. Minimum and maximum bet limits are stipulated per game or event and are displayed within the game interface.
- Bet Types: These may include, but are not limited to, fixed-odds bets, live bets, virtual games wagers, and casino game stakes as specified in the game rules.
- Cancellation and Modification: Once a bet is confirmed and accepted by the system, it generally cannot be cancelled or modified by the Player. Exceptions may be made only at luckynuggetcasino's sole discretion and in accordance with applicable gaming rules.
- Live Casino and Chat Behaviour: Players engaging in live dealer games or chat functions must conduct themselves respectfully and lawfully. Insults, discriminatory language, fraudulent behavior, and any form of cheating or collusion are strictly prohibited and may result in immediate suspension or termination of the Account.
Bonus Terms
luckynuggetcasino offers Bonuses subject to specific terms which all Players must adhere to:
- Bonus Activation: Bonuses may require Players to opt-in, enter bonus codes, or meet deposit criteria as outlined in the promotional material.
- Wagering Requirements: Bonuses are subject to wagering (playthrough) requirements that must be fulfilled within a specified timeframe, typically set at 30 days from the date of bonus credit. Failure to meet these requirements will result in forfeiture of the Bonus and any associated winnings.
- Prohibited Games and Actions: Certain games may be excluded from contributing to wagering requirements or banned from play when using bonus funds, such as specific table games or promotional events, to prevent abuse. Multiple bonus abuse, including combining bonuses or using bonuses in a manner deemed unfair, is strictly disallowed.
- Combination of Promotions: Bonuses cannot be combined unless explicitly stated. Each promotion is subject to its own terms and conditions, which supersede where conflicts arise.
Payments & Withdrawals
luckynuggetcasino supports various payment and withdrawal methods for Canadian Players, subject to the following conditions:
- Deposit Methods: Accepted deposit options include major credit and debit cards, electronic wallets (e-wallets), and certain cryptocurrencies where available. Deposit limits and minimum amounts apply depending on the payment method selected.
- Withdrawal Methods: Withdrawals are processed through methods compatible with the Player's deposit history and according to regulatory restrictions. Withdrawal limits, verification requirements, and minimum/maximum limits apply.
- Processing Times and Fees: Deposit transactions are generally instant, while withdrawals may take between 24 hours to 7 business days depending on the method and verification status. Certain fees may apply, which will be disclosed prior to processing.
- Refunds and Reversals: Bets and Bonuses may be refunded, reversed, or forfeited under limited circumstances such as technical errors, cancelled events, or breaches of Terms. luckynuggetcasino reserves the right to withhold funds pending investigation of irregular activity.
Limitation of Liability
luckynuggetcasino is committed to ensuring fairness and reliability of its services; however, liability is subject to the following limitations:
- The Operator guarantees the accuracy of bet results and game outcomes within reasonable limits and pursuant to licensed game rules.
- liability for losses, damages, or expenses resulting from technical failures, network interruptions, unauthorized use, or force majeure events is expressly disclaimed.
- The maximum compensation payable by luckynuggetcasino under any claim or dispute shall not exceed the total amount of the Player's bet or transaction in question.
Intellectual Property Rights
All content, software, graphics, text, logos, and trademarks on the lucky-nugget-casino.live website and associated software are the exclusive property of luckynuggetcasino or its licensors. Unauthorized copying, reproduction, distribution, or use of such intellectual property without prior written consent is strictly prohibited and may result in legal action.
Privacy & Data Protection
luckynuggetcasino processes all personal data of Users in accordance with its Privacy Policy, which forms an integral part of these Terms. Personal information collected during registration, KYC verification, and ongoing use is handled confidentially and securely, and only used for regulatory compliance, account management, and service provision. By using the platform, you consent to such data processing as described in the Privacy Policy.
Changes to Terms
luckynuggetcasino reserves the right to update or amend these Terms at any time to comply with legal or operational requirements. Users will be notified of material changes via email or a prominent banner on the website. Continued use of the services after notification constitutes acceptance of the updated Terms. If you do not agree to any updated Terms, you must discontinue use of the platform immediately.
Termination & Suspension
luckynuggetcasino may suspend or terminate a User Account under the following conditions:
- Violation of these Terms or applicable laws;
- Suspicion of fraudulent or abusive behavior;
- Failure to provide required verification documents;
- At the User's own request.
Upon termination or suspension, remaining eligible funds in the Account will be refunded in accordance with regulatory and anti-fraud procedures. Users will be notified via email or the contact details registered to their Account.
Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein. Any disputes arising out of or relating to these Terms, the use of the platform, or the services provided shall be resolved by binding arbitration in accordance with the Arbitration Act (Ontario) or through the competent courts located within Ontario, Canada.
Contact Information
For support, legal inquiries, or any communication regarding these Terms, please contact:
- Customer Support Email: [email protected]
- Legal Department Email: [email protected]
- Official Website: https://lucky-nugget-casino.live
- Headquarters Address: Baytree Interactive Ltd, Huddersfield, United Kingdom